No risk
We follow pre-vetting procedures which help to mitigate risk
Agility
In urgent need of resource to complete a critical project? We’ve got you covered. We have a pool of resource ready to be deployed within as little as 24 hours
Global solutions
Global business? Not a problem. We've provided resource in over 30 countries
Integrated support
Combine our resource capabilities with our in-house projects, procurement and technical teams and you have a true end-to-end solution
Benefit from access to
our pool of resources
on a temporary or
permanent basis
In today’s evolving technology landscape, finding the right resources within your required timescale can be a challenge. Â
We specialise in providing expert led services, deploying skilled personnel globally to support everything from cyber incident remediation to complex system migrations. Â
We offer comprehensive people-based technology solutions, with a focus on IT, Networks, and the Trader Voice community. Our flexible and scalable services cater especially to the financial sector, supporting top-tier investment banks worldwide with a seamless, world-class approach. Â
Whether you need immediate support for short-term projects or longer-term ongoing assistance for daily operations, our experts ensure smooth and efficient IT support, from routine maintenance to complex troubleshooting. Â
As the market leader in User Adoption services, Techary has worked with over 75,000 users across multiple technologies and geographies. We work on-site with your technology team and business sponsors to train and transition users on new telephony platforms, customising training to promote adoption rather than mere functionality. Â
Our approach is centred on providing customised, on-site support tailored to each client’s needs, helping them achieve their business goals with confidence. With our proven track record and global reach, we are well-equipped to guide organisations through complex technology projects, ensuring successful outcomes. Together, we can deliver an end-to-end service that exceeds your expectations. Â
Trader Voice Technology Upgrade Migration for a Tier 1 Global Investment Bank:
Techary was engaged to manage a User Adoption Programme for a global investment bank, supporting the upgrade and migration of approximately 150 trading positions in London and Dublin during the second wave of the Covid-19 pandemic. The program included remote and on-site training sessions delivered via Webex and in compliance with strict PPE guidelines, respectively.
A training coordinator was appointed to schedule and manage sessions, communicate with business heads, and ensure high attendance. Most users worked from home, requiring the upgraded turrets to be shipped to them and remote training on device setup and usage. A virtual support service was also established through a Webex chat room to provide on-demand support for home users.
The program ensured minimal disruption to trading activities, high user adoption, and a seamless transition to the new technology, with additional benefits like accurate profile checks, effective fault logging, and continuous support. Despite pandemic challenges, the migration was successfully completed on time, enhancing user confidence and productivity from day one.
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What do we do?
User Adoption
Techary provide user adoption services , focusing on Trader Voice Platforms, Teams and Visual Collaboration Technology.
Regulatory and Compliance Investigations
Assisting major Financial Services institutions with confidential regulatory investigations. Searching and retrieving audio for presentation to regulatory bodies / client compliance department.
Transition Services
As customers refresh technology, there is a significant amount of effort involved in the migration project. Techary can offer services that ensure a positive & seamless experience for the user.
Why we are different?
Specialist Practice
User Adoption is the core of what we do. What you get is increased productivity, positive client reception and measurable ROI on your technology investment.
Hours and Best Practice
We have 1000’s of man hours of institutional knowledge & expertise, enabling us to hit the ground running. We also have established best practices across all disciplines in which we work, and continually work to refine and improve them.
Listen and Understand
We listen, understand your objectives and develop a customised program to ensure they are achieved.
Our Core Values
Our Core Values distinguish us from our competitors; honesty & integrity, flexibility and commitment.